Dynamics GP Services

NextLevel provides complete services for all aspects of Dynamics GP sales, installation and service. Our technicians work solely on Dynamics GP, and have experience on hundreds of different sites. Even if you don't see it listed here, call 585-694-6112 or e-mail us to find out if we can help.

Installation

Your initial implementation of Dynamics GP starts with a diagnostic of your current environment and financial system. We use Microsoft's Sure Step Methodology to guide you through a five-step process that ensures that your requirements are met the day you deploy the system.

Upgrades

The current version of Dynamics GP is Dynamics GP 2016. If you are running version 2015, version 2013, version 2010, or an earlier version, and your enhancement is current, NextLevel will upgrade your GP databases and programs to the current version. Need a quote on an upgrade? Contact us for GP upgrade checklist.

Help Desk

Stuck batch? Searched for the error message and found nothing? NextLevel can help. We troubleshoot Dynamics GP problems on a daily basis, and you don't even have to be a current customer. Still running Great Plains Version 10? NextLevel supports earlier versions of Great Plains as long as it is practicable to do so. Call 585-694-6112 and get help within two hours, billed at standard rates on a time-and-materials basis.

Training

NextLevel provides customized, one-on-one training, typically using GoToMeeting over the Internet. Did a key user leave without documenting any of her processes? Train new employees in their specific functions to get them up to speed quickly. Training sessions include our famous "Cheat Sheets" as a take-away, so that each student can refer to the steps and screen shots long after the training session is done. Training is billed by the hour, not by the head, so you can have up to 15 people training for the same price as one person.

Report Writing

Get better information from GP. NextLevel provides custom report development for GP using all the major reporting tools, including:

  • GP Report Writer
  • SmartLists
  • Excel Reports
  • SQL Reporting Services (SSRS)
  • Crystal Reports
  • FRx
  • Management Reporter

Customization

Few customers get the most out of their system using only the out-of-the-box features. NextLevel provides developers skilled in the tools listed below, and we use the Sure Step Methodology to make sure you get the solution you need. When you're ready for the next level, call us at 585-694-6112.

  • Extender
  • Modifier
  • Dexterity
  • Visual Basic

Third-Party Product Installation and Support

Why re-invent the wheel? With so many existing Independent Software Vendor (ISV) solutions, odds are good that someone has already solved your problem. NextLevel has reseller relationships with many ISV's and provides service and support for their products.

Integrations

NextLevel has experience with variety of other integrations with Dynamics GP using the Microsoft Connector, SmartConnect and a variety of other tools. Dynamics GP can be integrated with Dynamics CRM and a variety of other software applications and databases. Contact us to find out how we can help.